Road situations are different, damage can occur even in a new car, so an experienced driver should always have the details of a proven and reliable company for roadside assistance in Sofia.
In the event of any accident or malfunction, you should remain calm and assess the situation. If there is even the slightest suspicion of damage related to the chassis, brakes or steering, you should call a repatriation truck that will safely transport the car and save you from unnecessary risks.
Don't forget! Assess the condition of the car, then ensure safety where it is located while you wait for roadside assistance. The car mandatory is indicated with warning reflective triangle, which is placed behind the vehicle, with a glowing red light or otherwise visible to other drivers.
As an additional signal for a damaged car The inclusion of a hazard warning signal or side lights can also be used.
On a road outside a built-up area at night or in reduced visibility, any vehicle stopped on the roadway must be marked with its side lights on.
Count on roadside assistance – quickly and safely!
In case of emergency and urgent roadside assistance, call Naydenovi Auto, which provides repatrak services in Sofia and the surrounding area and order help for your car.
After calling the operator, you will need to provide accurate information about your vehicle.
Maximum information = maximum help
Calling a dispatcher is your SOS signal, which should sound clear and understandable. Be prepared to provide the specialist with as much information as possible so that the repatriation of your car is quick and efficient.
1. Introduce yourself and provide your contact phone number.
2. Share your location with the operator: the name of the road and kilometer or the exact address where you and your car had problems. Indicate the place where you want to transport the car.
3. Indicate the make of your car and its approximate weight. The type of towing vehicle and its load capacity will depend on this.
4. Decide how urgently you need to evacuate. Set a date and time or emphasize that you want help right away.
5. Tell us about the reason for the evacuation and the nature of the damage. If you need help in connection with an accident, share whether the wheels are locked and whether it is possible to put the automatic transmission in “neutral”. In case of using additional equipment (manipulator with a crane, rolling carts), the price will be slightly higher.
6. Warn the operator of obstacles. The repatriation platform has a length that cannot pass through narrow passages and fences.
7. Presentation of the vehicle documents is an important condition, because without documentary evidence, transportation will not take place.
No one is immune to trouble. If you have to convince yourself of this while driving, panic and confusion are inappropriate.
One call and a constructive conversation with the roadside assistance dispatcher will solve your problems. A little patience – and the defective vehicle will be carefully delivered to a car service or garage.
Let's summarize
In the event of an emergency or vehicle breakdown, stay calm!
Assess the condition of the vehicle and determine its location.
Call roadside assistanceTo do this, call the 24-hour roadside assistance and recovery service for the city of Sofia and the surrounding area of the company Naydenovi Auto - phone: 0878 424 097 / 0879 147 374Take advantage of our diagnostic and repair services that we offer. Our employees will do everything for you at the highest level.
Bulgarian 
Bulgarian
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