Getting stuck in mud, snow or deep dirt roads is not just unpleasant - it is often dangerous and requires a quick and professional response. The team at RoadHelp.bg is available 24/7 with fully-equipped tow trucks, winches and 4x4 all-terrain vehicles ready to respond in any terrain. 📞 Call now on 0878 424 097 or 0879 147 374 - we'll get to you, even if you're in the middle of a muddy field or snowy mountain trail!
Our mission is to provide fast and safe roadside assistance under any conditions. Whether you are stuck on a dirt road near Bankya, in the mud between Elin Pelin and Vakarel, or in the snow on the road to Dragalevtsi - we're just a phone call away. ❄️🚜
Situations where we can help:
- 🚘 Car stuck in mud or wet grass
- 🏔️ Stuck in snow or ice
- 🌲 Getting off a dirt road, forest section or ravine
- 🛻 Help for off-road vehicles that can not tow themselves
- 🧭 Retrieving cars from sloping or hard-to-reach places
🛠️ Our stranded vehicle services
| Service | Description | Approximate price |
|---|---|---|
| Extraction from mud with winch | Specialised recovery of a vehicle from deep mud using a steel rope and 4x4 equipment. | from 150 BGN (75€) |
| Help for a car stuck in snow | Provide roadside assistance and clear the car of snow or ice cover. | from 150 BGN (75€) |
| Repatrak from difficult terrain | Transportation to the nearest road or workshop in case of inability to tow on site. | from 150 BGN (75€) |
| Assistance in off-road accidents | Removal of jeeps and vans from off-road routes and forest sections. | negotiable |
✅ Checklist: what to do if your car gets stuck
Panic is the worst advisor. Here's what to do before calling roadside assistance and while you wait for the team:
- 🚦 Stop trying to gas up sheet metal - it just digs the car in deeper.
- 🧱 Check under the tyres - try to clean the mud or snow around them.
- 🪵 Insert pad - put a rubber mat, board or branches under the drive wheels.
- 📱 Call RoadHelp.bg - 0878 424 097 / 0879 147 374 and share your exact location (you can send location via Viber).
- 💡 Keep calm - our team will arrive as quickly as possible, regardless of the terrain.
🎯 Tip: If you're on a dirt road in an unfamiliar area, leave your hazard lights on and place a warning triangle in a visible location. This will help our team find you more easily.
🚨 Real scenarios from the practice of RoadHelp.bg
🛻 Case 1: Car stuck in the mud near Pancharevo
Car driver Ford Focus goes down a dirt road after a rain and falls head first into a mud pit. After several unsuccessful attempts to get out on his own, the tires spin flat. Our team responded in 25 minutes, used a winch and 4x4 repatch, and in less than 10 minutes the car was freed without any damage.
🏔️ Case 2: Stuck SUV in snow near Borovets
Winter is often treacherous - a customer with Toyota Land Cruiser was stuck in 40 cm of snow on a dirt road. We used special chain tyres and high strength rope. After 15 minutes the jeep was on stable ground and the owner continued on his way without the need for repaving.
🌾 Case 3: Bus stuck in a dirt road to a construction site
A work van with tools sank in mud at the thresholds near Novi Iskar. After the client contacted us, we sent a highway repacker with a winch and external lighting. Recovery took 20 minutes, and the team even helped wash the floor of the van before driving off. The customer was delighted with the speed and attitude.
💡 Useful tips for driving on dirt and muddy roads
- 🚙 Maintain a moderate speed - sudden acceleration in mud or snow leads to loss of traction.
- 🔧 Check tyre pressure - lower pressure improves traction on soft terrain.
- 🧭 Avoid deep ruts - often have hidden water and soft clay in them.
- ⛽ Always have a full tank - Stuck cars often have long waits, especially in remote locations.
- 🧰 Keep in the trunk: rope, lantern, mats, gloves, shovel and spare charge for the phone.
If you often travel on dirt roads around Sofia, RoadHelp.bg recommends regular chassis and tire inspections. This reduces the risk of damage if you hit a muddy or rocky patch.
📍Useful to know: In the areas of Pancharevo, Lozen, Simeonovo and Bistritsa there are often muddy roads after rain. Be especially careful on steep descents - that's where skidding is most common.
⭐ Real customer reviews on RoadHelp.bg
“I got stuck with the car in the mud between Lozen and Pancharevo - a complete dead end! I called RoadHelp.bg and they were with me in 30 minutes. They pulled the car out with a winch without any damage. Extremely professional and courteous attitude. I recommend them to 100%!“
- Nikolay Dimitrov, Sofia
“I thought I wouldn't get out of the snow near Borovets, but the guys from RoadHelp reacted instantly. They came with a 4x4 jeep, winch and lights - they worked with precision and care. Thank you! Without you I would have spent the night in the woods.“
- Petya Kostova, Samokov
“Our van got stuck in a dirt road at a construction site. After calling RoadHelp.bg they arrived in less than an hour. They towed the van and even helped us clear the floor after the mud. True professionals!“
- Georgi Simeonov, Bozhurishte
❓ Frequently Asked Questions (FAQ)
How much does it cost to tow a car stuck in mud?
The price usually starts from 80 lv. and depends on the accessibility of the site and the depth of subsidence. We can give you an accurate quote over the phone.
Do you work nights and weekends?
Yes, RoadHelp.bg works around the clock (24/7). Even if you get stuck in the middle of the night, you can count on us.
Are you helping roads without asphalt?
Of course. We have off-road 4x4 repatractors, that reach hard-to-reach areas and dirt roads.
Will you damage the vehicle when removing?
No. We work with professional winches and safety ropes, that do not damage the car body, wheels or suspension.
🗺️ Areas we serve
RoadHelp.bg offers roadside assistance for stranded cars in mud, snow and dirt roads on the territory of:
- 📍 Sofia and surroundings - Bistritsa, Simeonovo, Pancharevo, Lozen, Gorublyane
- 📍 Pernik, Radomir and Kladnitsa
- 📍 Bankya, Bozhurishte and Kostinbrod
- 📍 Dragoman, Godech, Slivnitsa and Kalotina
- 📍 Mountain areas - Borovets, Vitosha, Plana and Iskar Gorge
If you're in one of these areas, you can count on a fast response and an experienced team. 🌍
📞 Call immediately if you need help
Stuck in mud, snow or dirt roads? Don't risk damaging your vehicle - call RoadHelp.bg right now:
- 📱 0878 424 097
- 📱 0879 147 374
Trust the professionals with years of experience and dozens of vehicles rescued in rough terrain. 🚘💪
🔗 See also our page about Repatrak Sofia - for complete information on transporting vehicles of all types.
🏁 Conclusion
Whether you're stuck in mud near Sofia, stuck in snow in the mountains or just off the road on dirt, RoadHelp.bg is by your side with technique, experience and professionalism. We perform quick and safe removal of stranded vehicles under any conditions. Call us, and you will see that even the most difficult road has a solution! 🌟
We urge you to check a suitable route before travelling using the map on Google and see the current road situation in the RIA.
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