Roadside assistance - A mobile car service to provide roadside assistance to people involved in a disaster, traffic accident, or emergency while traveling by automobile or other road vehicle.
The specialized repair vehicle (mobile workshop) must have the ability to: repatriate a damaged vehicle using a special device, winch, crane, wheel lift (for transporting a vehicle with a damaged chassis or missing wheels or tires), flatbed trailer, towing from a truck with a reel hook, delivery of supplies, auto parts, on-site vehicle repair, delivery of provisions, pulling out of ditches, snow drifts, etc. Recall time to the wrecked vehicle shall be a maximum of 30min and repair time shall be as short as possible up to 20-30min in compliance with Regulation 3 on Temporary Traffic Organisation. The aim is to restore the serviceability of the vehicle to continue its journey or to travel to the nearest repairer. If it is impossible to repair the vehicle is repatriated to the nearest repair shop or home location. The area of operation of the repair vehicle is 100 km from the operating base according to Regulation (EC) No 561
In the distant past, or the so-called dawn of motoring, most drivers had the knowledge and ability to fix their own breakdowns, but as technology advanced, cars began to become more complex and difficult, which not everyone could cope with. The first evidence of starting such a service comes from as far back as 1897, during which time the first organisation with such a purpose was established in London - the UK's The Royal Automobile Club translated - Royal Automobile Club.
The Germans founded the first private club in 1902 - the Allgemeiner Deutscher Automobil-Club
In 1927 a similar organization was established in America - the American Automobile Association a private organization that later made a division in Canada - the Canadian Automobile Association.
Later on, similar clubs appeared in Europe, and in most countries they were not private, but state-owned, and the fee for them was not in the form of a membership fee, but in the form of a Civil Liability.
Many car manufacturers formed their own clubs for their customers. Sometimes their services were free for a period of time or came bundled with the purchase of a new car.
The automobile industry in the United States was growing at a high rate and in the cities many people already owned cars. With time, the need for such a service also grew, and then the government's Department of Transportation created special patrols responsible for safety on highways and roads of the main network - Highway Assistance Patrols or also called Highway Safety Patrols.
The first Bulgarian organization with similar and other services was established in 1957 on July 3, and then it was called "Bulgarian Automobile and Touring Club" (BATC). It was then renamed the Union of Bulgarian Motorists (UBA). At that time, the Civil Protection was also involved in this activity, but mainly in the case of people in distress from natural disasters.
Source WikiPedia.bg
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